Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my correct size?
We provide a detailed Size Guide on every product page. If you are between sizes, we generally recommend choosing the larger size for a more comfortable tailored fit.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You may cancel an order within 30 minutes of placement by contacting our support team.
Do you offer international shipping?
Yes, Dan John ships to over 50 countries worldwide. Shipping costs and delivery times vary by destination.
How should I care for my Dan John suit?
We recommend professional dry cleaning for all tailored jackets and trousers to maintain the fabric integrity and garment shape.
Are in-store returns available for online purchases?
Yes, online orders can be returned at any official Dan John flagship store within 30 days of purchase, provided you have the original invoice.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and Apple Pay.